Blacks Gone Geek promotes awareness in the African American community by providing a forum to share and exchange knowledge within the Information Technology Industry. At Blacks Gone Geek our mission is clear: We want to promote career advancement for African Americans in IT.
Donald Anderson has over 20 years of experience in technology operations engineering roles including U.S. Navy service as an IT system technician and recently over 8 years of service at Genesys.com in the Cloud Operations department.
Donald is the Director of the Genesys Multicloud Ops Automation team and is a subject matter expert in technology service management and manual process automation.
Donald has a passion and proven track record for leading initiatives which have successfully automated numerous manual processes (such as automated customer onboarding, automated infrastructure provisioning, automated software deployment, automated employee onboarding, automated network administration, etc.), resulting in optimized customer experience and employee satisfaction.
Donald is passionate about diversifying the tech industry by carrying out his life’s purpose to promote tech education to the youth in inner-city schools and communities similar to where he was raised in the neighborhoods of Roll Hill in Cincinnati and Venerable Flackville in Indianapolis.
Donald holds over a dozen advanced technology certifications and attended Northwest High School, Ivy Tech community college, and the Purdue School of Engineering at IUPUI.